Contact us via email, messenger, text or call us to let us know what you would like to hire, how many guests you are expecting and the name of the venue and we will work out a quote for you.
We may contact you for a few more details if necessary.
For vintage china -Just tell us know how many guests you are expecting and we can work out the rest.
For props- get in touch if you need help, number of tables is often a good starting point. Some props will depend on your venue.
Yes, a £50 deposit is required. It will be returned to you in full after the event as long as there are no breakages or losses.
The full balance should be paid and cleared 30 days prior to the event hire period. Your order will not be available for collection unless the full payment has been received.
Payment can be made by bank transfer (BACS), cheque (or cash by arrangement).
If for any reason you need to cancel, please do so in writing before the date of the event. A 100% hire charge will be made for events cancelled less than 30 days before the event.
If for any reason The Old Chapel Vintage Supplies needs to cancel the hire, we will refund any payments made in full.
If you are forced to postpone your hire due to Covid-19 or any other pandemic beyond your control, we will transfer your booking to another agreed date, subject to availability.
If something is broken or lost we charge double the rental price. However, some items are more valuable and they will have individual breakage and loss charges associated with them. These will be listed on your itemised order form.
Yes, we have cover for £2,000,000
Usually, 24 hours before the event until 24 hours after the event. We can be a little flexible about this as long as we don't have another booking immediately after yours. However, if an extension has not been agreed we will charge an additional 25% per day if you fail to return within two days of the event.
If you collect and return your hire items to our base there are no delivery charges.
We will deliver orders over £25 free of charge within a 5 mile radius of our base.
Otherwise delivery will be charged at 25p per mile. This amount will be shown on your quotation.
We pack items securely and well but they should be checked by you (the hirer) on arrival at the venue or before you leave our base if you collect the order. Should anything be damaged in transit you must let us know so that we can replace the item if necessary and charge for it if you caused the damage in transit.
We suggest you have your own insurance for the goods if you are transporting it yourself.
Some items take up a lot of room in a car so you need to think about this if you are collecting and returning the items yourself.
Good news - we do the washing up!
Just gently remove any surplus food and pour away any remaining liquids. Then pack the goods securely in the boxes they were delivered in.
Use the itemised delivery note to help ensure all the goods are returned.
Please tell us if anything is missing or broken as there will be a charge for this (it will be deducted from your deposit).
Please contact us and we will be able to help you. Also check our full terms and conditions (located below).